Originally Posted by
IMissThe747
So my question: is this a feature or a bug?
It’s not a feature.
Originally Posted by
IMissThe747
Is code (AI-supported vibe coding?) just such a mess that this problem will never be solved?
AI has nothing to do with it. Most of this code predates AI, and no airline is going to go in and replace their loyalty program with a bunch of Ai-generated slop just because they can.
Originally Posted by
IMissThe747
Or is it intentional, because airlines/hotels know most people won't/don't watch it that closely, and that helps their balance sheet?
The impact on the balance sheet from this is absolutely minimal.
Originally Posted by
IMissThe747
This is a serious question, not rhetorical. I don't work in IT so I am certainly missing context.
I do work in IT.
But not in this industry.
I have no inside information, but I can tell you that you’re dramatically underestimating the technical challenges involved in getting cross-partner credit to work in the first place. There are several systems that all have to work properly in order for a flight to be credited, most of which are not under the control of the airline giving the credit. The fact that it works 99% of the time is a miracle; the fact that it fails 1% of the time is not a nefarious plot.