I did my research before purchasing an LCD TV, and thought I'd be getting what I wanted. Unfortunately . . .

The zoom mode does not work as documented in the manual (Syntax Olevia 30"). It is supposed to stretch a 4:3 image while maintaining the correct aspect ratio (the pictures of the stretch mode in the manual are very clear about this), but it does not. The image appears to be expanded to 16:9 before stretching.

I've contacted Amazon (the vendor from which the display was purchased), and they claim they bear no responsibility for this issue and will not accept its return.

Olevia has also been contacted; they claim that they are aware of the problem but cannot offer any assurance of a fix.

Frankly, I'm quite dissatisfied and feel like I'm getting screwed. Does anyone have any suggestions for recourse?