I just ticketed my first DONE4. Kind of exciting.

Quick review of my experience with the AA RTW desk.

My initial booking call was quick and efficient, the agent put things on hold, and sent to the rate desk.

Around a day later, I got an email that it was approved, and I saw pricing. So I called back. Unfortunately this call actually took slightly longer than the other call. Mostly just me sitting on hold for long periods. I didn't realize they had to charge it in my home and credit card's currency USD, but I guess that's normal for RTW...

Somewhat annoyed with how long this took to simply pay for it. But based on past experience with AA, though not specifically the RTW desk, agents vary, and they do often have to contact other desks to get support. I guess that's just how it goes.

Thanks for the useful information here. Looking forward to my trip!