FlyerTalk Forums - View Single Post - Things AS competitors do better that AS could implement
Old Apr 24, 2026 | 12:45 pm
  #15  
VibeGuy
10 Countries Visited
20 Countries Visited
30 Countries Visited
20 Years on Site
 
Join Date: Sep 2003
Location: An Island Paradise Near Seattle
Posts: 632
DL’s in-app baggage status is so far ahead of AS. It’s much more accurate, when something goes wrong there’s better resolution paths and statusing, it just feels slicker.

I echo having CS agents in lounges that are empowered to help solve IROPS.

VibeGuy is offline