Originally Posted by
scubadu
It is and it has been and you are simply wasting time and emotional energy with all these machinations about it.
For this stay, pay cash and move on or cancel it do something else. Obsessively "escalating" to anyone and everyone at Hyatt is very unlikely to open up award space...
Regards
I understand what you mean but if I can’t redeem my points because more and more hotels aren’t following the rules and Hyatt isn’t enforcing them, there’ll become a point where it’s not longer worth paying a premium to stay with brands like Hyatt. This comes on the back of the recent CEO statement about it being an “emotional” relationship.