Originally Posted by
link2
Interesting, I'm surprised BA even involved CX into the booking process in the first place! Was it because the CX operated flight wouldn't confirm at first and then BA had to reach out to CX for help?
I've had that happen before (when changing a CX segment on a RTW ticketed by BA) - BA couldn't see availability on CX but the agent was actually aware that reaching out to CX was a possibility (either that or I told him I could see CX availability).