First time using trip.com because of their "Trip flex" add-on which for 20eur allows for free canx or flight change.

Originally booked MU, but I then needed to change dates, and for the new dates CX was cheaper, so used the TripFlex to refund the MU ticket, eating the 20eur, but that's already much cheaper than buying a flex ticket on MU direct...

Booked CX on a new ticket, got the PNR to MMB and on login CX asks to confirm the contact details - trip.com doesn't put in pax phone number and the email is some sketchy a°°°[email protected]; I would have thought trip would have some @trip.com for their bots to monitor emails from CX...oh and put in OW FFP when making the booking but trip left it out, CX policy is if FFP isn't put in at the time of booking you can only later put in a CX FFP but not other OW FFPs which means no OW status free seat selection....