Check-in was quite an interesting experience. Most guests seem to book the hotel via booking.com, which is something you can’t help but notice. We were then given a detailed explanation of how a hotel credit works; it seemed we had a lot to catch up on. There was no mention of an upgrade.
I then went up to the room on my own; we’d been given a suite on the second floor. When booking, I’d spent a long time deciding whether to book a Deluxe or a Signature Suite. I’d stayed in a Signature Suite once before, back then on an extra bed in the living room with my parents. The Signature Suite cost twice as much as the Deluxe Suite and is ‘only’ 15 square metres larger, some of which is rather wasted space. That’s why I’d used my common sense and booked the smaller suite; perhaps there might even be a Virtuoso upgrade.
No mention had been made of an upgrade at check-in, so I was all the more delighted when, upon entering the suite, I immediately recognised it as ‘our old suite’. So everything had been done just right. A technician was still working in the suite, as the TV in the bedroom wouldn’t switch on.
We were offered a move to the first floor, but the suite there has a different colour scheme, which we didn’t like as much. The TV problem was also sorted out from the second day onwards; it stayed switched on permanently after that. As an “apology”, we were also brought some chocolates, so everything was positive up to that point.
The first thing that strikes you about the suite is the incredible ceiling height – it really is fit for a castle. I’d guess it’s about 4 metres (perhaps even more); there aren’t any exact figures and I forgot to measure it.
Here is the floor plan to give you a better idea.

Upon entering the suite, you first found yourself in a hallway with a coat rack and several large wardrobes. One wardrobe was so tall that GF could barely reach the rail, but at least her long dresses weren’t dragging on the floor for once.


There was also a guest toilet here.

On the left, you entered the living room, which has been nicely renovated. There were large chandeliers, a lovely flamingo painting and a large dining table.





The view through the large windows looked out onto Dresden’s Royal Palace.



Welcome snacks and our apology chocolates.


The bedroom didn't have any windows, but it did have high ceilings.



As you can see from the photos, there’s something rather special about it. There’s a small room just off the bedroom. You don’t really need it, but it looks cool and is a fun feature.



There is another built-in wardrobe between the bedroom and the bathroom.


The bathroom was spacious and certainly looked impressive. It also featured a Geberit Washlet.






It was all very nice, really, but unfortunately there were a few minor issues. For instance, the make-up mirror was just stuck on and had no direct power connection, so the battery always had to be recharged. That’s why it was constantly flat. If you complained, it would work for a day, but that was it. On top of that, the water pressure in the shower was really weak; hardly anything came out of the overhead shower at all.
On a positive note, the minibar was included. Some of the furniture was already showing signs of wear, which, after just two years of use, doesn’t exactly speak well for the choice of top-quality materials. The bed was also on the firm side. Nevertheless, it was a very lovely suite, which was perfectly suited to our stay over the next six days.