FlyerTalk Forums - View Single Post - IAH Polaris lounge (E11/12 - top fl) -- Reviews, Experiences, Q&A, ...
Old Apr 10, 2026 | 2:46 pm
  #479  
st530
50 Countries Visited
3M
All eyes on you!
15 Years on Site
 
Join Date: Jan 2009
Location: IAH/EWR-LGA/MIA
Programs: UA GS 3.5M LT, Marriot Ambassador/Lifetime Titanium, Hyatt Globalist, AA Exec Plat, BA Gold
Posts: 3,026
10 April Visit 240-330 pm

New sign out front directing “Base” customers to United Club.

Lounge was busy but seats available in main areas as well as Dining Room.

New menu as shown below. Had the etouffé and the burger. Both solid.

Visit was marred by the following experience at the end. After I left the Dining Room I took my laptop bag and 1/3 full glass of champagne to a seat in the main lounge. Went to the restroom and on the way back, stopped at the bar for a fresh glass of of champagne. Back at my seat, about 3 minutes later, the same bartender who gave me the fresh glass was wandering the lounge, spotted my two glasses, asked if both were mine, and after I said yes, she grabbed the fresh one and said “You can get a new glass when you’ve finished the first one. Lounge policy.” I then asked her if she could also collect the empty Sprite can and glass that had been uncollected from the prior guest, and she rolled her eyes and said “I’ll send someone”. She never did. 10 minutes later I left for my flight. Good leads the way!





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