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Old Apr 7, 2026 | 6:48 am
  #84  
pierre8209
 
Join Date: Nov 2024
Location: London
Programs: BAEC GGL, LH HON,, Hyatt Globalist, and others
Posts: 374
Originally Posted by pierre8209
How long does the HON department generally take to respond regarding hotel expense settlements?

My PA and the team he connected me with promised me a hotel expense settlement for the Dubai lockdown period from 1st to 4th March, yet I still haven't received a reply to my email. Even allowing for the weekend, their response time seems excessively slow.
Update on my case:

Having not heard anything from them for over a month, I called the HON Centre in Switzerland to ask about the progress of my case.
They said that they had not received any data from Lufthansa and asked me to resubmit the documents.

Great!
pierre8209 is online now