While the gesture is certainly appreciated, 500 miles does not have much of an impact with me.

Remember all of the marketing speech that was thrown our way when CO was rolling out the e-service machines? One of the things that I distinctly remember was that the machine (and the database behind them) would be used to track your travel and provide different opportunities for things like complimentary PC passes in light of a previously delayed or cancelled flight. However, I certainly never saw anything close to that implemented.