FlyerTalk Forums - View Single Post - Park Hyatt Tokyo (REOPENED 9 DEC 25) REVIEW - MASTER THREAD
Old Apr 3, 2026 | 11:17 pm
  #5042  
chewy3
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Join Date: Jul 2005
Location: SJU
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Originally Posted by milelion
So I checked into the hotel today on a GoH stay and was told that the property is now exempt from guaranteed 4pm late check-out. Apparently it is a new policy that went into effect today, 1 April 2026 (yes, yes, make your april fools jokes). I asked them whether it was mentioned anywhere online and they said no, but they were now a "selected property" (those words exactly) and as such did not need to honor the benefit.

attached the welcome letter here, where it states subject to availability.


update: contacted the globalist concierge, who contacted the hotel and managed to secure 4 p.m check-out. it shouldn't be this difficult though...

I can confirm this property is now categorized as a resort and is thus exempt from 4pm check out rules. What a joke; if they can label this property a resort the term has no meaning.
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