I qualified as a Silver after two BA Flights on March 13th.
However they still have not posted and I was left on 290 Tier points at the end of the year. And today back to Zero

In the meantime I took three Aer Lingus flights in March without my updated status, so no lounge in Dublin or free 10KG Carry on.
I actually had to fork out €92 euros for extra bags, one at check (€50) in and the other for my flight home tomorrow (€42)

Is there another number I can call, I used the online forms and called the Aerclub number but they could not help?
https://www.aerlingus.com/aerclub/me...ntact-aerclub/
Am I entitled to any compensation?

I mainly fly BA but after dropping to Silver I decided to go for Silver with EI as well