Originally Posted by
PLeblond
AC has smart people swimming in tons of data and, every day ,getting better and better tools to help them analyse the data and make these decisions.
I would not be so sure about that.
AC has arrogant people who think they are smart. They may have data but between having them and drawing the right conclusions there is a big gap. Problem with data is you have tons of them, and what you get from them ends up depending on too many assumptions. Allowing for significant wishful thinking left or right.
The way they handled the pilot strike was anything but smart. would not have happened when Rovinescu was still around. Or with Ben Smith.
You hear everyday of large corporations with supposedly smart people and tons of data which end up making huge mistakes. That happened to AC and to CP back in the nineties when they ended up in mutual destruction. Sure, you won;t have the same scenario again. Also, look at a that other smart guy, that German nobility who now presides upon WS. I don't think he handled their strike terribly well either. Nor the recent spat with the new configuration with unreasonably lowered seat pitch. Which they ended up backing away from.