[QUOTE=pickyflyer;37677583 It’s mostly those relying on upgrades all the time who are b*tchig about . [/QUOTE] you always find in all FF programs people who complaint for everything, over the years i saw BS, Black complaining for not obtain the upgrade or try to request meals or the amenity kits and other didnt care about it (one time was a Platinum demanding the upgrade), i believe the upgrade is a benefit not a right so if i didnt score i take two melatonins and fall sleep after the plane takes off.

In my case I used to fly exclusively with Latam on national routes and within South America, most of the time in premium cabins, I have to fly other routes with other airlines, but I always choose Latam over others to maintain BS. The few times I traveled in economy I applied for upgrades and saw how the lists were filling up with a los of BS due to the changes, most of the times i get the upgrades but every year was harder to get it, years ago you can move from one flight to another 24 hours before and still have a chance to score an upgrade.

Personally now I prefer to stay Black or platinum and not stick to latam routes and try to chase others elite FF programs with better partnerships for the routes that latam dont fly ( within asia and europe).