FlyerTalk Forums - View Single Post - UA launches Elevated 787, Polaris Studio,Polaris Suites(SFO-SIN 22Apr, SFO-LHR 30Apr)

Mar 30, 2026 | 11:17 am

#1134

Infinite1K

Join Date: Apr 2010

Programs: AA EP, UA 1K/MM, WoH Globalist, HH Diamond

Posts: 3,963

Quote:

Originally Posted by sinalet

Nope. 1080P at best. I’m sitting in 9L on 1101 right now. The user interface in 4K is gorgeous. All the images, even film collateral, and buttons are crisp and clear on the 27” screen. But not what matters: the actual content.

Even more hilariously: the pre-roll advertisements are in 4K! But the actual movie or television content is 1080P at best (including trailers).

United needs to rectify this before launching international service next month. Who wants to bet it’ll take at least a year, if not longer?

Thanks for the report. Sad but not surprised to hear the content hasn’t been updated.

I’m sure there are internal costs involved with changing workflows for having two sets of resolution for the content to package up for the IFEs. Also the external cost. If it is like the consumer streaming pricing tiers where the 4K content is priced higher, I’m sure United would have to pay more to get 4K versions of IFE content.

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