Originally Posted by
luv2ctheworld
This is maddening. Last year, was able to book a standard Atrium 2 queen suite as a SUA; and was also able to see it for cash booking for 2 adults and 2 children. Changed travel plans and decided to go at another time so I canceled the rooms. Went to book new trip, and besides the pain of having it going up a category, the same suite now will only allow 2 people max. Despite having 2 QUEEN beds in a SUITE. I don't know what kind of shenanigans is going on, but it makes no sense. I can't even get 1 additional child in the room.
What on earth did these renovations do to cause a 2 queen bed suite to be knocked down to only have 2 occupants; yet a deluxe room that is smaller will allow 3?
I'm running into this at the moment. I can use a standard 20k points+SUA for the two queen bed Atrium suite if I book for 2 adults like I'd expect. But if I try booking for 2 adults+2 kids then it's an extra $630USD a night (!!!) as the SUA is no longer available. Same room, same two queen beds. It's ridiculous.
Weirdly the atrium suite isn't even available if I try looking at the cash rate.There's some very weird games being played here.