When my SFOCPH canceled earlier this month. I got an auto rebooking on lufty a day later via FRA.
the agent was useless despite telling them the flight routing i want. ”I don’t see that”. I’m like. This is an INVOL reroute and you can pull up any availability. This was SAS trying to save money. Ironically. They were all star alliance flights available.
i looked up on EF the availability. Despite feeding them the routing. ”Sorry we don’t see that option”.
again. I know why SAS went bankrupt. Especially when i can’t get a Rez agent after EU business hours. You are a global carrier. Act like it.