Originally Posted by
thaitraveller
..., but friends insisted it would be straightforward (especially given that I still flew quite a bit) and thought based on first call it seemed so unusually simple and straightforward and customer oriented (esp for UAL). But it definitely has not been.
.......
The practice for status extensions is less formal than
the tickets refunds / changes policy. And your friends my be confusing the two different situations.
Did the letter(s) address the situation of your in addition to your relative? How did you certify your role? and the no other was available? How the letters were written are important.
Originally Posted by
thaitraveller
..., I booked a lot of UA tickets........
If you have booked a lot of tickets you should be able to meet the challenge quickly, tickets booked before the challenge , if flown in the challenge period, will count.