Originally Posted by scubadu

You seem to be sort of locked in on this "members" thing but at some point you're going to have to accept that an airport lounge is quite literally a physical thing. There is straight up only so much square footage available so there is almost no possible way they can honor that commitment (and in hind sight they should have been smart enough not to say it).

Regards

Originally Posted by notquiteaff

I agree, but who knows who created the priority list and verbiage about never making members wait that is shown in

https://www.flyertalk.com/forum/37533756-post77.html

I somehow doubt that it is official AS corporate policy.