Originally Posted by
scubadu
You seem to be sort of locked in on this "members" thing but at some point you're going to have to accept that an airport lounge is quite literally a physical thing. There is straight up only so much square footage available so there is almost no possible way they can honor that commitment (and in hind sight they should have been smart enough not to say it).
Regards
So far *knock on wood* I haven't had to wait at all as a Lounge + member....I'm "locked in" to this members thing because while I get that I can't count on being admitted without a wait if I want to use a pass or some other means of entry when it's busy, I do have what I consider a "fair" expectation that it will be available when I need to use it if I actually purchased the lounge membership....if I need to work out from 6:30am-7:30am everyday and the gym tells me to wait 30 minutes, that's not going to work on a regular basis and I think it might be difficult for some to justify renewing their membership if they can't use what they paid for. As was mentioned previously, at least for the short term, providing some sort of airport food/beverage credit for loung members that are not able to access the lounge would go a long way in at least providing something back that was essentially pre-paid for.