Originally Posted by
chacor
Might be a HUCA until you get a competent agent then. Should apply to everyone on the same PNR.
Are you sure? Is this documented anywhere? A friend of mine (RJ Gold = Oneworld Sapphire) is also struggling to select seats for the other two non-status members on his booking. Manage my booking says seats "not available", when phoning the agent could select seats but it came up with a price for the other booking members.
This seems to be a reoccuring problem:
Change OW benefits