No more than a minute after completing a phone call to customer service... I receive not one, but
two emails in my inbox:
Subject: AAdvantageŽ Customer Service Follow-Up
Thank you for contacting AAdvantageŽ Customer Service.
Go to
www.aadvantageeshopping.com for more information about the mileage
earning opportunity we discussed.
Regards,
AAdvantageŽ Customer Service
Subject: AAdvantageŽ Customer Service Follow-Up
Thank you for contacting AAdvantageŽ Customer Service.
Click here [here was hyperlinked to a page about the AAdvantage Citi card] for more information about the special bonus mile offer and mileage earning opportunity we discussed.
Regards,
AAdvantageŽ Customer Service
Umm... we never discussed any special bonus mile offers or mileage earning opportunities. In actuality I feel like an ingrate mentioning this because I had called to be given a partial set of e-upgrades for some orphaned mileage that got the heave-ho at midnight.
Is anyone else receiving unsolicited messages after contacting customer service? I'm not upset... I'm just wondering if this is SOP.