Originally Posted by Jumper Jack

booked mutiple Js and PYs already this year up to October. (2x Europe, 1X Asia). These were booked before I realized how terrible AC's OPs have gotten. After my early march trip to CUN, my patience is running thin. Currently reviewing options for my Christmas trip to SE Asia or SA. Most likely will end up with CX or LATAM. If I don't see a marked improvement by March, (OTP >= 75%, Cancelation <2%), I will start move my domestic flights to porter and Westjet. Why on earth would I pay a fare premium for an airline that had the worst ops?

There are more options out there, let's not assume we are captive audience here. AC has this ridiculous delulu that they can get away with it - they can't, it will catch up to them soon. I been hearing increased frustration from my friends as well, the brand is taking on damage over the last three months. There are increased perception that among the biggest three domestic airlines, that AC is more likely to do delays and cancelations. Which at this point is also a fact.