Originally Posted by
anabolism
In my experience many of their [the AMEX] agents are not well-trained, so I'd expect it to be hit-or-miss or may require asking for a different agent. However, if you know what you are doing, I'd expect it to be possible by telling the agent what the rules are and how to do it.
Thanks, Anabolism, for that info. So still no reason to stop using the AA desk.