Originally Posted by
Mary2e
I'm trying to change a flight from Y to F paid for with cash. I also have a FFC and it looks like I can use it - when I search it gives me the amount of fare difference - so it looks like I can use. But when I go to the checkout page, the fair difference shows as an amount I need to pay and I only have the option to use a credit card or pay in installments.
What am I doing wrong? I don't want to cancel and rebook because that would give me 2 FFCs to deal with.
If the FFC is usable with the reservation being booked, it should be selectable on the check out page. Does the FFC expire before the travel you’re trying to book?