Originally Posted by
PlungeTEX
That's positive. But to be clear do both the paid premium ticket and the companion ticket (to be upgraded) have to be separate PNRs to get this both ways?
They are always separate PNR's, you cannot book a reward/econ ticket and a paid business ticket on the same PNR.
It has caused some issues in the past with aircraft changes but every time I called GS they resolved it and put us back next to each other and/or on the same flight.