Hello, I wanted to give some feedback on the new La Première cabin that I tried for the first time on a Paris–Haneda flight last week. For context, I fly a lot, but about 95% of my flights are in business class. I had already flown Air France La Première two or three times before. To be completely transparent, I have never really been a fan of the price–quality ratio of La Première compared to business class. I assume that if someone is extremely wealthy the question doesn’t really arise, but I have always struggled to justify to myself the choice of traveling in first class instead of business given the price difference.

Overall, everything went quite well, but despite that I don’t think I will repeat the experience. My feedback is the following:

• I don’t really understand all the communication around this new cabin and the choice to redesign everything to create something that is certainly better, but I didn’t get the “wow” feeling I was expecting. Of course it’s better, of course it’s bigger, but I didn’t experience the incredible renewal that was sometimes suggested in Air France’s communication.
  
• The absence of overhead storage above the seat is, at best, very strange. I travel very light, and even so I found the space available to store luggage absolutely ridiculous. I can’t imagine what it must be like for some passengers who travel with several handbags or who have done a lot of shopping at the airport before boarding.
  
• My tablet was CATASTROPHIC. I honestly don’t know if it was bugged. It was slow—so slow that I gave up using it after a while. It really felt like using a computer from 20 years ago when I was trying to display the list of movies. Its default position is also very poorly designed when you’re seated, as it forces you to twist your neck to use it.
• The curtain between my seat and my neighbor’s didn’t work from the start. Apparently that’s quite common. Three crew members tried to fix it using the “backup system,” then eventually gave up and pulled the curtain manually and closed it as best they could. It felt very cheap.
  
• I struggle a bit with the idea of one flight attendant for four passengers. The flight departed at 10 p.m., and we had strong turbulence at the beginning so everyone had to remain seated for quite a while. As a result, the time needed to serve four meals and prepare four beds meant that the waiting times were honestly long—very long at times. It might be worth considering some additional help at least during the peak meal service.

In short, I’m really sorry if I sound a bit ungrateful—that’s not the intention at all. I had a great trip and the cabin is nice. But overall I’m disappointed: the difference with the previous cabin is real, but in my view it still doesn’t justify the price. And some elements that feel really cheap in 2026 (the tablet, the stuck curtain, etc.), one year after launching the product, are a bit painful to see. It’s a bit of a shame to redesign everything only to end up with those issues.