Originally Posted by
Seshy
I’m due to fly with the family to the UAE on a BA holidays (flight + hotel) booking at the start of April. As I understand the FDCO advice is against all but essential travel to the country, I am within my rights to seek a full refund. Reference:
https://www.legislation.gov.uk/uksi/.../regulation/12 , specifically 12(7).
Just been on the phone to BA holidays for the last hour who keep referring to the BA commercial policy that they are only providing refunds or re-bookings for travel up to the middle of this month.
I want to change our plans to travel west bound instead but at the moment customer service have asked me to wait until Monday whilst they seek further guidance on this matter.
Curious as to what others think here. Thank you
I was in the same scenario as you having a BAH to the Middle East in April and have now changed destination (flights and hotel). Cancellation would have cost 60% of the total at this stage.
I could have elected to wait until closer to the original holiday dates to avoid change fees but could see availability disappearing fast to where I wanted to go.
You could decide on taking the hit (change fees) and securing an alternative or waiting until you are within a free rebooking window and try and secure the alternative by which time availability will have dwindled.
I don't see a refund here and even if it were possible would be more effort with no guarantee of success.