I’m due to fly with the family to the UAE on a BA holidays (flight + hotel) booking at the start of April. As I understand the FDCO advice is against all but essential travel to the country, I am within my rights to seek a full refund. Reference:
https://www.legislation.gov.uk/uksi/.../regulation/12 , specifically 12(7).
Just been on the phone to BA holidays for the last hour who keep referring to the BA commercial policy that they are only providing refunds or re-bookings for travel up to the middle of this month.
I want to change our plans to travel west bound instead but at the moment customer service have asked me to wait until Monday whilst they seek further guidance on this matter.
Curious as to what others think here. Thank you