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Thread: Successful/unsuccessful RU/elite APD upgrades
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Old Mar 6, 2026 | 8:27 pm
  #1844  
JJSWLG
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Originally Posted by Thai-Kiwi
Yep., happens. Did the aircraft type stay the same (assume ex-CX 777?) or was it downgauged?

Happened to Sister and I on a jaunt to AKL-SYD last year. Confirmed SHRUs Y to J, and 24 hours prior app lost seat allocation. It was a downgauge from 77W to 789v1 so back to Y.

I called and asked for us to be re-routed via BNE as I could see PE and J availability - so route AKL-BNE-SYD which was accommodated at no cost. Re-lodged upgrades and was cleared, but only to PE. Managed to get full Y earn into QF as a consolation prize.
Plane didn’t change. Was always a NZ 777. I know this as I’m on a CX plane for return flight.

to add insult to injury both seats in PE front row we were given had broken IFE
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