Originally Posted by
JJSWLG
Flight Date: March 26
Route: AKL-MEL NZ121
Class: Y -> PE on 777
Type: 3x EAPDU
Lodged: Oct 25
Status: Elite x 2, plus child
Result: Confirmed T-5 months then revoked!
First time this has ever happened to me… upgrades confirmed months out, seats selected together. Couldn’t check in online - staff at check in said sorry the flight is oversold and we only have 2x PE seats for you…. so either one of you, or all three go to Economy. Apparently the flight was oversold - they had to boot out 5x economy pax. Didn’t know NZ did this
Yep., happens. Did the aircraft type stay the same (assume ex-CX 777?) or was it downgauged?
Happened to Sister and I on a jaunt to AKL-SYD last year. Confirmed SHRUs Y to J, and 24 hours prior app lost seat allocation. It was a downgauge from 77W to 789v1 so back to Y.
I called and asked for us to be re-routed via BNE as I could see PE and J availability - so route AKL-BNE-SYD which was accommodated at no cost. Re-lodged upgrades and was cleared, but only to PE. Managed to get full Y earn into QF as a consolation prize.