Originally Posted by
srikp
American should give the visibility and charge extra as convenience fee or booking fee for using an SWU instead of having to use 3rd party.
I have switched from SWUs to other rewards as I was never able to find a bookable opening and my success rate when waitlisted has been 20%.
I must respectively disagree. I also think any form of "service fee" or "ticketing fee" on awards should not be implemented. It wasn't that long ago there was a reinstatement fee for cancelled award trips. I don't think anyone wants that, or other fees, reinstated or created. (I DO think it would be nice if AA would give FREE visibility.)