Originally Posted by nsx
Use the remote audio interface with human-enabled speech recognition.

Ah, yes, the old 1-800-IFLYSWA. Prior to 1995, it was the only way to book flights without using a travel agent. Anyone else remember scribbling record locators and flight times in a paper planner while booking a flight on the phone?
Pointing and clicking at southwest.com, creating Outlook appointments, and synching with a PDA is ever more pleasant.