Originally Posted by
Cwalston108
I'm in a similar boat. Supposed to fly thru ME and stay 5 nights at WA then 5 at Conrad. We're inside the cancellation window at this point. We found a replacement flight to MLE that flies via LHR, but unfortunately we lose a day in Maldives. Reached out directly to WA to see if we could push our reservations back one day.
The resort responded and said they'd be willing to move it free of charge, but since it's an awards booking we have to do it thru Hilton. Tried the livechat and they told me to call. In meetings most of today so will have to call this afternoon.
Let me know if you hear anything from Conrad!
Radio silence from them so far - I just sent a second email, but they have ignored my first one for a full work day there. I can’t even cancel online even though I am still outside of the 3 week window, I think maybe bc they’ve linked a 6 day reservation with a separate 1 day reservation, and now they are locked? I’m afraid I’m going to have to call the Diamond line and just cancel the whole thing, which I really don’t want to do yet. (And prices in points have gone up, so if I cancel, I wouldn’t have enough to rebook).