Originally Posted by
Duck1981
Hi All
Problem: Successful application for a ETA with email proof, no passport change etc. Could not check in online so checked in the ETA system - no active ETA. Her ETA as per confirmation was valid until 27 Oct 2027,
What could be the problem?
Double double check all the data matches what you think it should be, assuming the ETA confirmation email shows all the data on what the ETA was based.
There's an option to do a WebChat with UKVI on this page if you want to try to query what's gone wrong.
https://www.gov.uk/contact-ukvi-insi...horisation-eta