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Old Mar 4, 2026 | 6:40 am
  #673  
plunet
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Join Date: Jan 2016
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Originally Posted by Duck1981
Hi All

Problem: Successful application for a ETA with email proof, no passport change etc. Could not check in online so checked in the ETA system - no active ETA. Her ETA as per confirmation was valid until 27 Oct 2027,

What could be the problem?
Double double check all the data matches what you think it should be, assuming the ETA confirmation email shows all the data on what the ETA was based.

There's an option to do a WebChat with UKVI on this page if you want to try to query what's gone wrong.

https://www.gov.uk/contact-ukvi-insi...horisation-eta


Last edited by plunet; Mar 4, 2026 at 8:19 am
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