FlyerTalk Forums - View Single Post - Using Travel Agents for Luxury Travels: What are your expectations?
Old Mar 3, 2026 | 1:24 am
  #20  
ringingup
50 Countries Visited
All eyes on you!
10 Years on Site
 
Join Date: Feb 2013
Location: London, UK
Programs: Virtuoso, Hyatt Prive, Marriott STARS/Luminous, Hilton for Luxury, Hera, Rosewood Elite and others
Posts: 4,145
Originally Posted by 747FC
Thank you for your reply. Can you clarify your last statement. What are the customer characteristics that are/are not a good fit for using an advisor?
In practice, most of my clients fall into one of two camps.

Some want help organising a trip more broadly – choosing hotels, shaping the structure, thinking through experiences and touring.

Others, and many of these are repeat clients, already know roughly what they want and mainly book hotels through me via preferred partner programmes, but still value the advice, the curation and having someone who has a preferential relationship with the hotels.

If someone enjoys doing everything themselves, wants to optimise purely for the lowest public rate, and is happy managing issues directly, they may not feel much incremental value in using an advisor.
ringingup is offline