Originally Posted by
mp1008
I will be travelling from Heathrow to Phuket in Jan of 2027 and currently deciding on whether to book The Residence. Wondering if anyone has any experience with bookings from LHR - Phuket flying the residence with the connecting flight only available in Business for the Abu Dhabi - Phuket leg. Curious to know if the benefits of the Residence extend to the layover at Abu Dhabi even if my onward journey is in Business.
As long as a connection (ie you don’t leave the airport) then yes the benefits follow through. Escort on arrival at AUH to F lounge, and then escort (perhaps with buggy) to your next flight. Escort AND porter - who boarded and put my case in the overhead. Nothing at Phuket though. I didn’t do Phuket but did LHR-AUH-KUL. Loved it.