I just received this e-mail about The Hampton Inn & Suites Pigeon Forge on the Parkway (2025 Parkway, Pigeon Forge, TN 37863):
Thank you for choosing to stay with us. Unfortunately, your upcoming reservation may need to be updated. Please be advised effective March 01, 2026, Hampton Inn & Suites Pigeon Forge On The Parkway is no longer part of the Hilton portfolio.
After March 01, 2026, the hotel will be managed by a new hotel operator who will oversee your current reservation. If you would like to make a change to your reservation, please contact the hotel directly at .
Looks like it's already gone. 2 or 3 days ago they disabled reservations for it on the Hilton site so I figured something was coming. I haven't figured out which brand it's transitioning to. I was already considering cancelling this, as I found a different property I wanted to stay at. But I hadn't cancelled it yet. Now I can't do it from the app or website. And yes, the e-mail is as I copied, there was no phone number in there, like there's probably supposed to be. I'll give it a few weeks, when we hopefully know more about what's going on (my stay is in May). I just don't want to be charged a no-show fee from a mystery hotel haha.
EDIT: I figured out what it turned into. Not affiliated with any chain, just "Inn on the Parkway":
https://www.innontheparkway.com/