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Thread: Personal Lights in Allegris F couldn't be switched off: what would you do?
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Old Mar 2, 2026 | 3:14 am
  #14  
worldclubber
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Originally Posted by MOZBOB
Had an inoperable seat in Business Suite early January that stayed upright for my 11-hour flight. LH quickly fully acknowledged my complaint and apologised, as the purser also reported it. Still awaiting their compensation offer, while I’m close to hitting the 2-month mark for my complaint and getting ready to involve SÖP arbitration.
Funnily their last follow-up response was that I should reach out to D Telekom about the connectivity issue….
Their customer service department has become a real joke. Offers are rarely on point and ridiculously low amounts of points/money.
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