My mother was also affected. She wrapped up a 2 week India trip then flew EK225 (A6-EVS) on 2/28.

What’s baffling is EK215 took off 20 min earlier (A6-EUL) at 9:17am and EVS took off at 9:37am, and EK215 continued up North to LAX, but the SFO flight made 3 right turns and landed back at DXB. Such bad luck.

The good news is her flight was one of the first few which they gave them free hotels. She is safe, abiding all the orders, and having good food fed by the hotel & able to sleep.

The mental toll is real when it’s a family member.

My father is still in India so he has options. He isn’t canceling his ticket BUT we are working on a contigency plan and from what I see, CX is the best bet even though its via Colombo and a long layover in HKG. The focus is getting them back safely even with a long layover.

My mom is a teacher and fortunately her school principal was understanding and kind and contacted me.

I hope EK resumes flights soon or there is some way for her to get out of DXB even if it means connecting elsewhere in the Pacific. The reason we haven’t called EK yet is my mom is waiting to assess the options based on what EK says plus calling means lines would be tied up.