FlyerTalk Forums - View Single Post - Consolidated "Free Night Certificate Questions & Experiences" thread
Old Feb 28, 2026 | 8:35 pm
  #1539  
flyingmania
5 Years on Site
 
Join Date: Oct 2020
Posts: 105
Originally Posted by flyingmania
DP for the thread I had a Cert Expiring in early March no excuse given on the Diamond line asked for their extension policy said 2 weeks for members; 31 days for diamond members; 1 year for Deployed US/Canadian Military with order papers faxed in. If you have specific circumstances more could be done and may require proof (like unplanned injury).
Just a update on this. My cert was expiring in early March and was extended already for 31 days I booked a property that ended up cancelling on me (The last room had already been secured directly with the property before Hilton's central database could update). The agent without asking offered to add an additional 31 days to the expiry. She actually fat fingered the day twice to the wrong date but quickly changed it; so it seems like a very easy process to extend any number of days they just have very strict policies with the 2 Weeks/31 Days.
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