Another confusing Unbound Collection - the spread of this brand is really astounding. Here are my impressions and photos:
Pros:
- Bed is comfortable - plush mattress, plush covers, plush pillows
- Breakfast was good - I enjoyed the croissant sandwich and my breakfast salad
- Gym on floor 3 is a decent size for NYC
Neutral:
- Shower pressure was okay
- The blackout curtains are bizarre as they don’t have strings, so you have to push and pull them manually
- Offered 4 PM checkout, but Housekeeping knocked a bit rudely at 11:30 AM
Cons:
- No upgrade given before arrival - at check-in, they said the best they could do was a Deluxe King even though suites were available - room was tiny and faced a brick wall - unclear how it was Deluxe
- They said the room was recently renovated - there’s no way - it was clear that the room was old
- Shower stall is way too narrow
- No in-room Globalist welcome gift
The bed was good, but that’s about it.
Photos (please expand the Spoiler tag):