Originally Posted by
Flaneur1994
Thales entertainment aside, are the 777s actually that dated in terms of customer proposition?
For the F product I would say yes, especially the 200s. I don’t know if the new F will be rolled out across the 777s.
And for Club, given the slow progress in fleet roll out of Club Suite, I cannot see new investment into the 777s in an updated product, so I would say that the existing suite is here until end of life. Add another 10 years on, and I think it will be as outdated as the Club World seat feels today.
I also think BA are quite bad for letting their cabins get quite tired in appearance and cleanliness, and not great at maintaining the functions of the seat. I envisage an increase in broken seats, stuff held together with tape etc. It’s not unsafe, but doesn’t present a good image to the customer.