Status: Platinum (Matched from National)
Location: LAX
Reserved: BMW i5
Received: BMW 530i xDrive
Check-in on the app didn't work so I couldn't view any upgrade options. The branch manager reached out the morning of my pickup day to inform me that the BMW i5 I reserved will not be ready by the time of pick up and offered to reschedule my booking to the next day. He offered non-luxury options as a replacement, but I politely declined and told him that I will go to the branch that night and see what they have. The check-in agent at the LAX branch offered a BMW 530i or a Mercedes E350. I asked if they have an X5 and they said they were fully booked on that. They had a 7 series 760i available for an extra $100/day, which I declined. As nice as it is to daily drive that with the V8, I can imagine that the car will average around 15 mpg in LA traffic, and the cost to fill up after.