Originally Posted by
mahasamatman
Has anyone had success getting an IHG reservation booked through Chase Travel to show up in their IHG account? I just booked a room with my IHG One Rewards number and it doesn't show up in my account. When I look up the reservation on the app (no luck on the website) and try to add it to my account, I get "Issue updating this stay".
I booked an IHG stay through JPMR Travel, and the stay is in my IHG app. I don't know how it there, but I do know that I was on the phone with an IHG Diamond agent who instructed me to download the app and there it was. (The Diamond level is a benefit from JMPR---I've not stayed at an IHG property before.)
