Originally Posted by
Centurion
I have a family member who is now an adult but was a minor who had several hundred thousand United miles when a minor from international travel whose miles expired just prior to UA changing rules to mileage plus has no expiration. I think shortly or at the same time UA changed their login rules so Award Wallet could no longer auto update UA miles. Unfortunately I depended on award wallet to keep me updated. Has anyone had United waive the miles plus miles expiration as a courtesy or exception? If so any suggestions or approach would be helpful.
Depending on when the miles expired, you are 7 years or more late in checking up on this. In 2019, miles no longer expired.
UA had a policy (see the wiki of this thread) that within 12 months of expiration, you could re-instate expired miles by doing 1 of a couple things. But no reports of such in the past 7 years.
But for over 7 years, you can ask, but I would not hold my breath.