Another Cardless drama.



So I accepted the offer — and immediately realized they assigned me a new Qatar Privilege Club number, even though I clearly entered my existing Privilege Club number and the email associated with it at the time of applying.



Apparently the system just… ignores that?



It looks like they assume no applicant could possibly already have a Privilege Club account.



What a mess.



I called customer service and was told the representative cannot fix it because “the system doesn’t allow it” and that it needs to be escalated internally.



So now I’ve sent another email (yes, including executive level again) to get this corrected.



First the promo mismatch.

Now duplicate loyalty accounts.



Simply… OMG.