Originally Posted by
RobOnLI
Need more info. Was he in MIA less than 24 hours so that UA might think it was simply a connection point? Did he fly through EWR to MIA from Europe? Somehow United thinks his ticket is tied to a Polaris segment and that would be the only logical explanation.
-RM
Yes, he had arrived the day before from Europe in Polaris, connecting in EWR. However, the connection to Canada through EWR was more than 24h after the connection to MIA.