FlyerTalk Forums - View Single Post - Advice and strategy for using systemwide upgrades / SWU
Old Feb 24, 2026 | 7:40 am
  #373  
Uzzar
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10 Years on Site
 
Join Date: Mar 2016
Programs: AA-EXP
Posts: 704
I did this exact thing last year (one leg confirmed, one leg waitlisted) and then the waitlisted segment confirmed after expiration. All was fine until about 2 weeks before the flights where the system kicked us back to Y for both segments. It took 3 separate phone calls for them to eventually fix it. None of the reps were ever able to say what happened, and one even told me that the waitlisted one should not have cleared because the SWU's were already expired.
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